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How to Get Support for Phonebooth OnDemand

The Phonebooth team is determined to provide the best level of support to our OnDemand customers whether online, via email or over the phone. We have developed a collaborative support model to best help our customer in a timely manor. The following FAQ will help identify the best ways to get help from the Phonebooth team.

Frequently Asked Questions

Where can I find service documentation?
We have built up a repository of documentation in our Phonebooth Community. Feel free to browse or search our documentation here. The Community is a vast repository of information that is easily searchable and should answer most questions.

Can I email support?
Yes you can email support at this will automatically open a ticket but without any information, it might not be prioritized properly. This is a good method if you are locked out of your service and unable to open a ticket via the portal.

Can I call into Support?
Yes you can by dialing 855-MyBooth (855.692.6684). This team will appropritely prioritize your request for engineering support. They will direct general questions to the Phonebooth Community.

What do I do if I can't login to my Phonebooth Portal?
Send in an email to Make sure to identify your company name or domain is in the email.

Where should I go if I have a suggestion or feature request?
We have a very active community of customers making suggestions, sharing ideas and voting on what they need. Join the feedback community to begin making a difference. The feedback community is currently located at

Can I enter a support ticket online?
Yes you can. The form below will directly open a ticket so you don't have to call.